liberté

Blogging my Life's journey…

Citibank Service Sux

Being a long while, since I updated my blog… Changing the blog theme and updating the content soon… In the midst of the transformation, I just have to post another customer service update from Citibank. Frankly, I am quite pleased with the services provided by the bank last year, everything is quite prompt, little/ no [...]

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Poor response from citibank help desk

Recently, I requested for waiver for my credit card annual subscription fee, the staff said that the request is sent out and the relevant department will contact me next working day. I waited for 2 working weeks for the Citibank call  on this matter. Seriously, a week is acceptable. 2 weeks!!! I do not understand [...]

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  • About Me

    Mark Tan, Singapore.

    Simple guy enjoying life.

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